About The Event
- • International Conference hosted in Tirana, Albania!
- • 20 VIP worldwide speakers from 15 countries (🇺🇸 , 🇨🇦 , 🇺🇦, 🇬🇧 , 🇮🇹 , 🇫🇷 , 🇪🇸 , 🇧🇪, 🇩🇪, 🇵🇱 , 🇵🇭 , 🇵🇰, 🇲🇰, 🇽🇰 )
- • Powered by Salesforce Community Albania & LDA Balkan!
- • 1 Conference, 300+ attendees, 15 Countries
- 🇦🇱 , 🇺🇸 , 🇨🇦 , 🇬🇧 , 🏴, 🇮🇹 , 🇫🇷 , 🇪🇸 , 🇧🇪 , 🇵🇱 , 🇵🇭 , 🇲🇰, 🇽🇰, 🇲🇪 , 🇷🇸
A New Era of Connected Customer Experiences
The Trailblazer Community loves to succeed together! Learn from peers, build your network, and get inspired to be your best at 1-2 day conferences created by the community, for the community.
Learn ☁️ Connect ☁️ Have Fun ☁️ Give Back
Community Group leaders independently create and organize Community Group Meetings, manage Community Group Meeting registration, and communicate Community Group Meeting details.
Our International Speakers 🌎
Arrival DayApril 28th, 2023
Conference DayApril 29th, 2023
Visit Around & Leaving DayApril 30th, 2023
20:00 – 22:30
🥳 Happy Hour – Networking 🕔😄🍺
15:00 – 20:00
15:20 – 15:30
Quiz for winning certification vouchers
12:00 – 15:00
Salesforce Career Fair by our Sponsors
09:50 – 10:00
Opening Ceremony with Albanian Folk Dance Performance
09:00 – 09:50
Registration and Reception
15:40 – 16:00
Closing Ceremony & Networking
10:30 – 11:10
Turn Feedback Into Features: Voice of the Customer Lessons from SalesforceBy Nishant Singh Panwar 🇮🇪 Salesforce Architect at Dell TechnologiesAs part of the Salesforce Customer & Market Insights team, Scott focuses on customer feedback at scale, leading the product and program strategy for the Salesforce IdeaExchange and Known Issues sites. His team works with customers and product teams to ensure customers influence the Salesforce product roadmap.
Previous to Salesforce, Scott held audit, technology and communication roles in the healthcare industry at McKesson, and IT advisory roles at EY.
Using Salesforce Flow and custom objects, you can structure the way you capture feedback from your customers (internal or external) in your main Salesforce org. You can take the next step to engage your customers by implementing a crowd-sourcing solution similar to the Salesforce IdeaExchange. And it’s not just about the technology, but the culture and program needed to make an effort like this succeed.AppExchangeSalesforceWhereTirana International Hotel & Conference Centre
11:10 – 11:50
Bridging the gap for reskilling and new Ohana membersBy Frédérique Mounier 🇫🇷 Salesforce Solution architect at The Adecco Group | Salesforce Golden HoodieFrédérique Mounier is a former communications pro, stay-at-home mom, who switched career, from reskilling to Salesforce Solution Architect. 8× certified, Lyon WiT Cgl, golden hoodie, owned by a 9y old and a black cat.
How to reach out to new Ohana members (example of the reskilling audience, aplicable for students too) ,
Understanding of new members specific needs
How to meet their specific needs, ( PPT portfolio, events, trailhead toolkits, CV doctoring) make a meaningful impact.
Personal benefits : human experience,n professional growth, qualitity network, visibility, jobs opportunitiesSalesforceTrailblazer CommunityYouth
12:10 – 12:40
From Customer Service Rep to Salesforce Architect: My Journey from Philippines to CanadaBy Farah Sherif 🇪🇬 Senior Salesforce Developer at Oloop Technology SolutionsSalesforce MVP | 21x Salesforce Certified Architect & ConsultantSalesforceTrailblazer CommunityYouth
11:50 – 12:10
Employee Spotlight Panel – Sharing experience and skills in demand!Employer Spotlight Panel – Sharing experience and skills in demand, by Sara Sali, Brisilda Hitaj, Dorian Kane and Drini Plaku!SalesforceTrailblazer CommunityYouth
Salesforce AppExchange Demo-Jam by MyWage
Come to see our partners showing you their applications in 3 minutes. No need to have a call with them taking 1 hour of your time, if you can learn everything in such short time. And we will award the best of them at the end.SalesforceTrailblazer CommunityYouth
12:40 – 13:30
⏳ Lunch Time ༻ 🍽 ༺
13:50 – 14:20
A success story on Fintech Area “Banca Progetto”By Hamza Siddiqui 🇵🇰 Director of Product Management at CloudJunctionA success story on Fintech Area “Banca Progetto” with Vincenzo Scolavino & Enxhisa Bici!AppExchangeYouth
14:20 – 14:50
Salesforce Certifications: the path to Certified Technical Architect (CTA)By Pei Mun Lim 🇬🇧 Author / Consulting Coach at ZenhaoSalesforce Certifications: the path to Certified Technical Architect (CTA).
I’m a Salesforce CTA, who has spent the last seven years developing AppExchange products. A graduate of the Silesian University of Technology, Wrocław University of Technology, and the AGH University of Science and Technology, currently obtaining Executive Education at Stanford Graduate School of Business. Shortly, I really like learning new stuff.
A better understanding of the value of the core Salesforce certificates and guidance on how to plan your preparations and career development. Additionally, I’m going to share some experience about preparing for the hardest certificate (CTA) both from attendee and mentor perspective.AppExchangeSalesforceYouth
14:50 – 15:20
Salesforce DevOps Maturity MatrixBy Nicolas Delahaut 🇧🇪 Salesforce Senior Solution Architect at BrightfoxHow mature is your release process? We would like to think that we have almost forgotten about the times when state-of-the-art release process involved only ANT, a few sandboxes and a version control system. The truth is, many Salesforce projects still do not care about sfdx cli, are reluctant to try out scratch orgs and automated testing is considered too much hustle. In the modern world, an efficient DevOps strategy is a key to an agile, but robust release process.
Not many materials exist to help set up an advanced Devops process for Salesforce. Come and learn about what are the different areas that should be considered when designing a great release process, but also what are the different stages of advancement for each of those areas. Do you need to develop everything in-house? Or maybe use some existing frameworks? Or maybe there are feature-full solutions that you can just deploy? Let’s discuss methods that can be applied in different environments to find out the best strategy to get from where you are now to reach the desired ambition level of improvement and efficiency.AppExchangeSalesforceYouth
15:30 – 15:40
Giveaway & Raffle Prizes 🎁
10:10 – 10:30
Keynote Speaker – The power of Trailblazer CommunityBy Marissa Dimino Burns 🇺🇸 Senior Community Manager at SalesforceKeynote Speaker – Senior Community Manager at Salesforce
The power of Trailblazer CommunitySalesforceTrailblazer CommunityYouth
10:00 – 10:10
Welcoming & Opening RemarksBy Melissa Shepard 🇺🇸 CEO at Lizztech ConsultingMarilo Meta – Salesforce MVP & Salesforce CGL | President LDA Balkan Welcoming & Opening RemarksSalesforceTrailblazer CommunityYouth
20:00 – 22:00
Happy Hour & Networking 🍹🍷😄